Terms & Conditions

Agreement to Terms

By availing the services or utilizing any facilities at Sdrive, you agree to be bound by these terms and conditions. These terms form a legally binding agreement between you (the customer) and Sdrive. If you do not agree with any part of these terms, please refrain from using our services.

Car Care Services

Sdrive offers a range of car care and maintenance services, including but not limited to vehicle detailing, washing, cleaning, waxing, polishing, and other related services. The specific details and scope of services will be provided upon request or as per the selected package.

Vehicle Condition

You agree to present your vehicle in a safe and roadworthy condition when availing of our services. Sdrive is not responsible for pre-existing damage or mechanical issues with your vehicle. If any such issues are discovered during the service, we may refuse to proceed or limit the service scope as deemed necessary.

Vehicle Possessions

Please remove all valuable items, personal belongings, and electronic devices from your vehicle before handing them to us for service. While we take utmost care in handling your vehicle, we are not responsible for any loss or damage to personal possessions left inside the vehicle.

Customer Cooperation

We request you to cooperate with our staff and follow their instructions while availing of our services. This ensures the safety of all customers, staff, and vehicles on our premises.

Payment and Pricing

All prices for car care services are listed and provided upon inquiry. Payment for services is due upon completion of the service. We accept cash, credit/debit cards, or other payment methods as indicated at our premises. Prices are subject to change without prior notice, but any changes will not affect ongoing appointments or booked services.

Satisfaction Guarantee

We strive to provide high-quality car care services and aim for customer satisfaction. If you are dissatisfied with any aspect of the service, please inform us within 24 hours, and we will make every reasonable effort to address your concerns.


Any complaints or issues arising from the services provided by a specific branch will be solely addressed within the jurisdiction of that particular branch. It will not involve other branches in any alleged misconduct or disputes.

If a client has any complaints or concerns about the services provided by a particular branch, they are encouraged to approach the respective branch management directly. The branch management will make every effort to resolve the matter promptly and to the client's satisfaction.

Governing Law

These terms and conditions are governed by the laws of India without regard to conflicts of laws principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.

By availing services at any of Sdrive Car Care Centre's branches, clients acknowledge that they have read, understood, and agree to abide by these terms and conditions.

Sdrive Car Care Centre reserves the right to update or modify these terms and conditions at any time, and the revised terms will apply to all future transactions and interactions with any of its branches.

Privacy Policy for Car Care Centre

At Sdrive, we are committed to protecting our customers' privacy and personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our car care center or use our services. By visiting our premises or utilizing our services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information, including but not limited to:

Personal Information: Name, contact details (address, email, phone number), and other identifying information provided by you during the service registration process.

Vehicle Information: Make, model, year, VIN, and service history of your vehicle.

Payment Information: Credit/debit card details, bank account information, or other payment-related details, as required for processing payments.

How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our car care services.
To process payments and fulfill service requests.
To send appointment reminders, service updates, and promotional offers (with your consent).
Respond to customer inquiries, feedback, or complaints.
To comply with legal obligations and protect our rights and interests.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may
Share your information in the following situations:

With our authorized personnel and service providers who need access to the data to carry out their duties related to car care services.

In response to a legal request or when required by applicable laws, regulations, or court orders.

In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the new entity.

With your consent for any other purposes not listed in this policy.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes employing security technologies, restricting access to your data only to authorized personnel, and regularly updating our security protocols.

Data Retention

We retain your personal information for as long as necessary to provide car care services and fulfill the purposes outlined in this privacy policy or as required by applicable laws.

Your Privacy Choices

You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us using the contact information provided below.

Third-Party Websites and Services

Our website or premises may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have unintentionally collected data from a child, we will promptly take steps to delete it.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes through prominent notices on our website or other means.

If you have any questions, comments, or concerns about our privacy policy or data practices, please contact us at helpdesk.sdrive@gmail.com.